Norton Park Hotel, Spa & Manor House - Winchester

The room was clean, quiet and comfortable. The bathroom was small but clean. Breakfast was plentiful and delicious. All staff were really kind and welcoming. The location was perfect for a peaceful getaway and the spa was excellent.

The grounds were lovely for spending time outside, the dog enjoyed this most. The staff were very friendly and helpful and really went that little bit extra to be helpful Breakfast had plenty of choice which was lovely but the cooked breakfast was all overcooked. The hotel ticked a lot of boxes for me as a single parent travelling with an Autistic child - it was quiet, we could avoid the restaurants, the pool was quiet, lots of outdoor space and we could bring the dog along. I just wish we could afford to do it more often.

Free parking. At last, a hotel who puts tv opposite the bed! Lovely size room with a chair and chiller which was handy. Usual tea etc. Shame it was a shower over bath but had rail and mat. Nice heated radiator to dry swimsuit. Not a slow closing toilet lid so that made me jump! Liked that hairdryer wasn’t tied down and didn’t have to keep buttons pressed while using. Had a lovely birthday surprise, very thoughtful. The spa area was very nice and easy to use although changing room was quite small but fantastic that it’s included in price. The breakfast was good and had all the usual items. Staff were very quick to clear but maybe a little bit too much at times. Had just finished cereal and husband and I had gone to get cooked when came back to find our table had been cleared completely! Had to redo it. The coffee machines were playing up but just meant a bit of a wait and the orange juice was insipid and more like squash.

I stayed for one night, had a very comfortable and spacious room & bathroom. It was very warm but I felt uncomfortable leaving open the window - ground floor. I think this is something that should be addressed. I ate in the bar that night. The food was fine, as was the glass of wine I had. Breakfast the next morning was the usual buffet fare, mixed quality, but I was unable to try many items. Breakfast service ended at 9.30, but at 8.50 some food had finished & wasn't replenished. I had no time to use the pool, gym or spa so can't comment on them, but they seemed popular. The public areas were very clean and well decorated. Every member of staff I met was very pleasant and helpful

We liked everything the staff are fantastic very polite and helpful friendly and very kind this was our second visit to the hotel spa pool was great the food was brilliant value for money the bar staff was amazing especially a young lady called Page , the hotel was very busy but the staff did amazing job by keeping the restaurant and bar clean and tidy, breakfast time was even busier on Sunday everyone was trying to get there breakfast before checking out , ever time we visit the hotel you see the Manager Paul greetings people and cleaning the tables and making sure that things are done for the customers , that’s what you call a fantastic manager who helps his customers and staff